During this challenging time, our priority has always been the safety of our team, and our customers.

During Stage 4 restrictions, our Melbourne stores will continue to trade.

The trading hours will be Monday – Friday 9am – 4pm for essential appointments and aftercare by appointment only, excluding our Southland and Bayside stores (both of which will remain closed).

We’re keeping our stores open to continue to provide necessary health and safety services to vulnerable community members.

We are thinking of you, Victoria.

For support for these stores please email enquiries@bayaudio.com.au or call 1800 BAYAUDIO to be connected with your nearest store.
Bay Audio pride ourselves on being safe and trustworthy as your choice for hearing solutions. To find out more about what we’re doing in store for ensure our stores are safe during COVID-19 please visit COVID-19 on FAQ page

Bay Audio Hearing Expert promises

5 year manufacturer’s warranty on all Starkey & Oticon devices

Unlimited Aftercare and Everyday Maintenance for the life of the hearing aid.

A 90 day 100% money back satisfaction guarantee, with no hidden fees.

To our valued customers,

During Stage 4 restrictions, our Melbourne stores will continue to trade.

The trading hours will be Monday – Friday 9am – 4pm for essential appointments and aftercare by appointment only, excluding our Southland and Bayside stores (both of which will remain closed).

We’re keeping our stores open to continue to provide necessary health and safety services to vulnerable community members.

We are thinking of you, Victoria.

Hearing Aids

Today’s hearing aids bear little resemblance to the bulky and unsightly hearing aids of the past. Miniaturisation has made them virtually invisible and the latest technology has drastically improved hearing performance while making available a host of impressive features that seamlessly integrate with your lifestyle. Imagine a hearing aid that can isolate the voice of the person you’re talking to while repressing the other sounds that can overwhelm and confuse a conversation in a noisy area.

View our range

Hearing Aid Aftercare & Support

At Bay Audio, we pride ourselves on our helpful and friendly team, as well as the high level of customer service we offer. Our aftercare services include the repair of devices, help with anything and everything to do with batteries (from replacing to identifying which batteries you need) to giving you a hand with the cleaning of your hearing aid over a nice cuppa with one of our friendly team members.

Learn more

Hearing Health

Hearing is a vital way in which we interpret the world around us; from conversations with loved ones, to listening to traffic as we cross the road, to singing along to music. But how does hearing work? In order to understand this, we need to first understand the ear’s anatomy.

Learn more