During this challenging time, our priority has always been the safety of our team, and our customers.

Bay Audio Hearing Experts is excited to announce that the following stores have now reopened: Bundaberg, Eastgardens, Wagga Wagga, Toowoomba, Strathpine, Dubbo, Lismore, Ballina, Penrith, Browns Plains, Goulburn, Park Beach Plaza, Coffs Harbour, Lake Haven, Shellharbour, Hervey Bay, Nowra, Beenleigh, Southport, Runaway Bay, Green Hills, Queanbeyan, Wynnum, Kawana, Grafton, Bega, Casula, Orana Mall, Forster, Toormina, Caloundra, Gympie, Mittagong, and Corrimal. These stores are currently trading reduced hours of 9.00am – 4.00pm Monday-Friday. We will announce further store re-openings in the near future. In the meantime if you need any assistance and cannot get to any of these stores please call 1800 BAYAUDIO or email enquiries@bayaudio.com.au for assistance.
Bay Audio pride ourselves on being safe and trustworthy as your choice for hearing solutions. To find our more about what we’re doing in store for ensure our stores are safe during COVID-19 please visit COVID-19 on FAQ page

Bay Audio Hearing Expert promises

5 year manufacturer’s warranty on all Starkey & Oticon devices

Unlimited Aftercare and Everyday Maintenance for the life of the hearing aid.

A 90 day 100% money back satisfaction guarantee, with no hidden fees.

To our valued customers,

During this challenging time, our priority has always been the safety of our team, and our customers.

Bay Audio Hearing Experts is excited to announce that the following stores have now reopened: Bundaberg, Eastgardens, Wagga Wagga, Toowoomba, Strathpine, Dubbo, Lismore, Ballina, Penrith, Browns Plains, Goulburn, Park Beach Plaza, Coffs Harbour, Lake Haven, Shellharbour, Hervey Bay, Nowra, Beenleigh, Southport, Runaway Bay, Green Hills, Queanbeyan, Wynnum, Kawana, Grafton, Bega, Casula, Orana Mall, Forster, Toormina, Caloundra, Gympie, Mittagong, and Corrimal.. These stores are currently trading reduced hours of 9.00am – 4.00pm Monday-Friday. We will announce further store re-openings in the near future. In the meantime if you need any assistance and cannot get to any of these stores please call 1800 BAYAUDIO or email enquiries@bayaudio.com.au for assistance.
Bay Audio pride ourselves on being safe and trustworthy as your choice for hearing solutions. To find our more about what we’re doing in store for ensure our stores are safe during COVID-19 please visit COVID-19 on FAQ page

Hearing Aids

Today’s hearing aids bear little resemblance to the bulky and unsightly hearing aids of the past. Miniaturisation has made them virtually invisible and the latest technology has drastically improved hearing performance while making available a host of impressive features that seamlessly integrate with your lifestyle. Imagine a hearing aid that can isolate the voice of the person you’re talking to while repressing the other sounds that can overwhelm and confuse a conversation in a noisy area.

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Hearing Aid Aftercare & Support

At Bay Audio, we pride ourselves on our helpful and friendly team, as well as the high level of customer service we offer. Our aftercare services include the repair of devices, help with anything and everything to do with batteries (from replacing to identifying which batteries you need) to giving you a hand with the cleaning of your hearing aid over a nice cuppa with one of our friendly team members.

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Hearing Health

Hearing is a vital way in which we interpret the world around us; from conversations with loved ones, to listening to traffic as we cross the road, to singing along to music. But how does hearing work? In order to understand this, we need to first understand the ear’s anatomy.

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