Your Hearing Aid Technology Experts

At Bay Audio we believe that the ability to hear well is vital to enjoying all that life has to offer.

Bay Audio Hearing Expert promises

5 year manufacturer’s warranty on all Starkey & Oticon devices

Unlimited Aftercare and Everyday Maintenance for the life of the hearing aid.

A 90 day 100% money back satisfaction guarantee, with no hidden fees.

To our valued customers,

As the Coronavirus (Covid-19) pandemic causes serious concern around the globe, we want to assure you that Bay Audio remains open and ready to assist you with any of your hearing health requirements. From complete hearing assessments and expert advice through to maintenance, cleaning and batteries for your devices, our friendly team is standing by to help you in any way we can.

As hearing health professionals, we observe protocols for hygiene and our stores are cleaned regularly and maintained for the safety of our customers and our team members.

In addition, we have introduced additional measures, as recommended by the Australian Government and health authorities, regarding both close contact in healthcare practices and maintaining appropriate distances between customers and team members where appropriate and practical. However, out of respect for our team and other customers, we ask that you do not come into any Bay Audio store if you are experiencing any cold or flu-like symptoms.

We look forward to assisting you and ask that you please take care in these challenging times. If you cannot get to your store and require assistance please call 1800 BAYAUDIO.


Hearing Aids

Today’s hearing aids bear little resemblance to the bulky and unsightly hearing aids of the past. Miniaturisation has made them virtually invisible and the latest technology has drastically improved hearing performance while making available a host of impressive features that seamlessly integrate with your lifestyle. Imagine a hearing aid that can isolate the voice of the person you’re talking to while repressing the other sounds that can overwhelm and confuse a conversation in a noisy area.

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Hearing Aid Aftercare & Support

At Bay Audio, we pride ourselves on our helpful and friendly team, as well as the high level of customer service we offer. Our aftercare services include the repair of devices, help with anything and everything to do with batteries (from replacing to identifying which batteries you need) to giving you a hand with the cleaning of your hearing aid over a nice cuppa with one of our friendly team members.

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Hearing Health

Hearing is a vital way in which we interpret the world around us; from conversations with loved ones, to listening to traffic as we cross the road, to singing along to music. But how does hearing work? In order to understand this, we need to first understand the ear’s anatomy.

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