Your hearing aid technology experts

At Bay Audio we believe that the ability to hear well is vital to enjoying all that life has to offer.

Bay Audio

Bay Audio hearing expert promises


Up to 5 years warranty on all hearing devices (with a minimum of 36 months!)


Unlimited Aftercare and Everyday Maintenance for the life of the hearing aid.


A 100% 90 day money back satisfaction guarantee, with no hidden fees.

Hearing aids

Today’s hearing aids bear little resemblance to the bulky and unsightly hearing aids of the past. Miniaturisation has made them virtually invisible and the latest technology has drastically improved hearing performance while making available a host of impressive features that seamlessly integrate with your lifestyle. Imagine a hearing aid that can isolate the voice of the person you’re talking to while repressing the other sounds that can overwhelm and confuse a conversation in a noisy area.

Naomi’s Bay Audio Story

Naomi’s passion for audiology started in her first year of university where she studied speech and hearing sciences for 3 years. After completing another 2 years of doing her master’s in audiology she joins the Bay Audio team.

Naomi was rewarded with her own store at Sylvania and has been an invaluable member to the Bay Audio customers in the shire.

Click on the video to hear more from Naomi, her partnership with store manager Anneliesa,  and what drives her to make a difference every day.

Jessica’s Bay Audio Story

We are so grateful for our Bay Audio clinicians. Click on the video to hear Jessica’s story and to understand what drives her to make a difference each day and why she chose the healthcare industry. Jessica was destined to have a career in audiology and we love having her as part of our team at Bay.

Aftercare & support

At Bay Audio, we pride ourselves on our helpful and friendly team, as well as the high level of customer service we offer. Our aftercare services include the repair of devices, help with anything and everything to do with batteries (from replacing to identifying which batteries you need) to giving you a hand with the cleaning of your hearing aid over a nice cuppa with one of our friendly team members.

Anneliesa’s Bay Audio Story

Anneliesa’s experience in the hearing health industry is unrivalled. Click on the video to hear Anneliesa’s story to get a glimpse of her passion and knowledge and to see why she is such an asset to our Bay Audio customers.

Hearing health

Hearing is a vital way in which we interpret the world around us; from conversations with loved ones, to listening to traffic as we cross the road, to singing along to music. But how does hearing work? In order to understand this, we need to first understand the ear’s anatomy.

hearing aids explained

2 New Store Openings – Blacktown & Dapto

Bay Audio is excited to announce the opening of 2 new stores Blacktown & Dapto.   Bay Audio Blacktown is located at Westpoint Blacktown and you will find Bay Audio Dapto in Dapto Mall.   Big thanks to our team for all their efforts in preparing these new stores and…
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5 Tips for hearing loss this Christmas – for you and your loved one

In 2020, more than ever before, we’re looking forward to a Christmas spent with our loved ones nearby. But for those with a hearing loss who struggle to understand group conversations, large gatherings can be daunting and a little isolating. Among the many lessons we’ve been faced with this year,…
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Can You Hear The Silent GIF?

It’s back, another mind-boggling sensation that has the internet divided. From Laurel VS Yanny to the 2015 saga of the White & Gold Dress, we introduce to you ‘’The Silent GIF With Sound’’ Can you hear the silent gif? Seems my old Pylons gif is doing the rounds with my…
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Improving Room Acoustics for Hearing Loss

Good acoustics and reduced background noise make all the difference to how easily and comfortably you can hear. When we talk about acoustics, we are talking about the qualities that determine how a room or other enclosed space reflects sound waves. ‘Good acoustics’ means that the space is reflecting sound…
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Your hearing technology experts

Constant advances in technology have made a huge difference to the way we communicate with each other every day. Nowhere are the benefits of these technological advancements more evident than in the most important aspect of our personal communications, our hearing.

The combination of innovation, miniaturisation and advanced technology has transformed today’s hearing devices from bulky, unattractive hearing aids with limited capability to modern marvels that deliver amazing hearing improvements while being virtually undetectable.