Not so long ago, the only way people thought about hearing loss was an illness. Cold clinical hospitals treated the condition and the cumbersome hearing aids of the time stigmatised users as sufferers – not ordinary people who happened to have a hearing issue. It was time for private audiological providers to offer a better option to clients, and one of those early providers in Australia was Bay Audio.
In January 2007, Bay Audio launched with just one store. Bay Audio now has 35 permanent hearing locations, and over 20 visiting sites throughout Queensland, New South Wales and Victoria.
Bay Audio attribute their success to surrounding themselves with loyal, talented people who they feel privileged to have as part of the Bay team. The company has a strong and devoted management team, many of whom have been linked to the Bay network since they were graduates. They also believe in offering a contemporary choice, and focusing on their customers' needs has been imperative to the growth of Bay Audio Australia.
Today Bay Audio is one of Australia's leading hearing health companies, committed to helping you discover a better quality of life by providing solutions and advice about hearing loss. As part of the ten point 'Bay Promise' you'll receive:
In addition to the ten point promise, Bay Audio has a specific set of values that drives how they do business and how they treat their customers, physicians and each other. These values include fun, celebrating life, responsibility, honesty and understanding toward their customers. They also challenge convention with innovative ideas that strive to exceed customer expectations and emphasise the importance of quality in everything they do.
These values mean they are committed to providing a premium experience for their customers with the best technological products in the world, and innovative new concepts.